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1. Order handling

1.1 Which payment methods do you offer?
You can pay using your credit card or paypal account. If you can't use any of these payment methods, please contact us and we'll find a solution.
1.2 How long is the shipping time?
To most european countries, US and Asia the shipping time is around 7 working days. In some cases it might take a little longer. If you are waiting for your order and want to know the order status, log into your account.
1.3 How much are the shipping costs?
We are commited to offer fair and customer oriented shipping costs. The shipping cost depends on many factors (shipping country, quantity, shipping method). But dont worry, the costs will be calculated automatically and displayed to you during the order process.
1.4 Which countries are you shipping to?
We are shipping to every country, worldwide.
1.5 Can I return the products?
Yes, you can return the products after our approval. But the shipping cost of return is yours.

2. About our products

2.1 Natural paper products - whats the difference?
We are focusing on non-wood pulp like a Bast fibers, Kozo, Banana, Salago, Sugarcane, etc.
2.2 What can I do with natural paper?
You can make many things out of the natural papers. For example, lamps, book cover, wallpapers, stationery, scrapbooking, hobby & arts, wrapping paper, or whatever you can imagine!

3. About Circlesource Paper Co. LTD

3.1 What is our philosophy?
"Nature Demands Nature" is our philosophy. Circle Source always thinking about new ideas and processes for short-lived products to stop over-exploitation of our planet. In the field of paper products, Circle Source leads the way : We try to get the most out of the cycle of nature without disturbing it to make beautiful products with and from nature. This is our goal, which is company philosophy of Circle Source paper.
3.2 What is our experience?
Our experience in the field of Natural Papers is more than 20 years. We are expert in non-woody fibers and color control of the papers to make the best quality papers for our customers.
3.3 Why to choose Circlesource Paper?
Because we guarantee quality and time of delivery. We can also supply in small or big quantity. Moreover, we can do a special customize products for you!
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